Why Keyfax software by Omfax?
Dozens of Councils and Housing Associations throughout the UK and Ireland choose Keyfax Diagnostics to manage their Housing Repairs and Enquiries. Their Customer Service Advisors use the Diagnostics modules to navigate their way through any tenant repair or enquiry. And the customer portals are integrated with Keyfax Self Service Repairs and Self Service Enquiries. But what makes these social housing organisations trust Keyfax to manage over 867,000 assets?
Why Social Housing organisations choose Keyfax
There are many reasons that ALMOs and Housing Associations choose to work with us. We can only guess, but here’s why we think they like Keyfax, and working with us.
Why Housing Organisations Choose Keyfax
Here’s why we think social housing likes Keyfax.
Intelligent Scripting
The unique edge that Keyfax has, something that no other product offers.
Do you prefer your Diagnostics Hosted or on Premise?
We can do either, which works for you?
Reports on Call Statistics
We all need to know what’s happening, here’s how to get the low-down.
Customer Case Studies
Don’t take our word for it, read the customer case studies.
Technical Excellence
Keyfax is supported by the people that developed the software.
Support, training & consultancy services
Keep you up-to-date and assist where needed.
Easy Integrations and Technical Partnerships
Implementations and extra features at your fingertips.
The Keyfax Product Suite
Latest News
10 October, 2025
The last new product from Omfax was KeyNamics, released in 2019. This year we are pleased to announce the release of KeyNect, the video solution with seamless integration with Keyfax. As well as video, it also takes photos and records audio too, but video is the key missing ingredient for diagnostics. Video for Repairs [...]
1 August, 2025
It’s not exactly awards season, which is why we were surprised by a few recent additions to the trophy cabinet. It’s always nice to be recognised for the work you do, so we are particularly pleased to be awarded a personal business leader award, as well as a couple of company awards this year. [...]
20 June, 2025
Its late June, the time that you'll find the Omfax Team migrating to Manchester. Is it the music or the football that draws us there? No, it's Housing 2025, of course. What's in it for attendees? Well, besides networking, upping your CPD learning, and understanding how £39 billion might help our sector, there's a [...]
9 May, 2025
The latest 4.4.7 release is now available and contains a number of exciting new features, including video collaboration offering remote assistance and a new appointment scheduling integration with Fast Lean Smart. Another new feature is the communications queue, which provides a complete history of all outbound communication sent by Keyfax. Making it much easier [...]
