Omfax Training & Consultancy Services for Social Housing
Omfax consultants have a wealth of experience in housing and in getting the most out of Keyfax diagnostics. Our technical team also has decades of knowledge and experience in helping housing associations set up the right systems for optimum performance from Keyfax. So whether it’s a set Diagnostics Administration training day or two, process mapping or installation on premise of your own Keyfax servers, we have the right team to deliver.
Omfax Training Courses
This workshop brings together all the relevant parties to plan and agree the processes for your social housing repairs or enquiries. We build Visio process maps and highlight where Keyfax can enhance the diagnosis by bringing extra information to bear.
Latest News
9 May, 2025
The latest 4.4.7 release is now available and contains a number of exciting new features, including video collaboration offering remote assistance and a new appointment scheduling integration with Fast Lean Smart. Another new feature is the communications queue, which provides a complete history of all outbound communication sent by Keyfax. Making it much easier [...]
9 May, 2025
We are excited to announce the launch of our image editor embedded within the release of Keyfax 4.4.7. This gives users a greatly improved presentation to Keyfax with a brand-new, tiled presentation of Diagnostics, straight out of the box! Primarily designed to enhance the capabilities of our core products, Keyfax Repairs Diagnostics and Enquiries., this [...]
9 May, 2025
Orbit Group is now live with version 4.4.7. This latest release of Keyfax is a major one, introducing several new features. Orbit requested to be first in line for this upgrade, as they particularly wanted to start using the Single-Sign-On capability. But that is not the only new feature they are getting: Video Assistance [...]
12 February, 2025
Super charge your customer experience We meet plenty of customers and prospects that need diagnostic tools to handle all their repair and housing enquiries and want to get going quickly. To help make this a reality, we have a constant background job of spotting what our existing customers and others are using for both [...]
