Why on Earth do we Need a Repairs Diagnostics Test System?
It’s a fair question. Is it just so that [...]
Who Needs Customer Service Soft Skills now that there’s AI?
It has often been said that the housing sector [...]
Are you on the SOR Merry-go-round?
Schedule of rates (SOR) codes, in one form or [...]
RBKC – Repairs diagnostic design and development
The Housing team at Royal Borough of Kensington and [...]
When Keyfax Repairs Scripts Don’t Work
The Keyfax Administrator is responsible for scripting each process. [...]
A Good Purge is a healthy thing – so is a Keyfax Health-check
Pass the Leeches - A good purge is healthy [...]
Coronavirus (COVID-19) Statement
A Message to our Keyfax Customers We know your [...]
How does Keyfax Archiving & Purging help Customer Service Advisors?
Keyfax archiving and purging – no, it’s nothing to [...]
Why should you provide Repairs e-learning to your Staff?
Why you should provide repairs e-learning to your staff... [...]
Do Social Housing Tenants use Online Self-Service?
Do Social Housing Tenants use Online Self-Service? The social [...]
