Orbit provide enhanced Customer Self-service through Keyfax Online
Introduction Orbit Group is one of the largest builders [...]
Translation and Improved Accessibility for your Tenant Portal
Several times we have been asked if Keyfax Online [...]
Best Practice Approach to Diagnostic Scripting – and three Top Tips
A productive contact centre delivering fantastic service is the [...]
Platform Housing Group – Dynamics 365 with KeyNamics – a powerful combination
Platform Project background and Key Objectives Platform Housing Group formed [...]
Relax – your Keyfax Integration is secure with a RESTful API
Relax – your Keyfax Integration is secure with a [...]
Whatever happened to the Omfax User Conference?
It’s been quite some time since the last annual [...]
Meet our new Customer Services Consultant
Customers first At Omfax we believe that the quality [...]
The way we use our office space is changing
Due to the pandemic, the past year has seen [...]
E-learning during the Pandemic
In January 2020, the World Health Organisation declared COVID-19 [...]
Customer Service Centre KPIs, do they work for you?
Key Performance Indicators Key performance indicators are vital for [...]
