Schedule of Rates codes for Diagnostic Repairs software
Not just another Schedule of Rates codes picker Let’s [...]
Improving Customer Experience using System Scripts
One of the many benefits of using Keyfax is the ability [...]
Turbo-charging diagnostic scripts with Intelligent Scripting
So, you’ve got Keyfax Repairs Diagnostics and/or Keyfax Enquiries Diagnostics installed. The Admin [...]
Best Practice Approach to Diagnostic Scripting – and three Top Tips
A productive contact centre delivering fantastic service is the [...]
Whatever happened to the Omfax User Conference?
It’s been quite some time since the last annual [...]
Meet our new Customer Services Consultant
Customers first At Omfax we believe that the quality [...]
Positive Feedback
Please like, share or comment. We live in a [...]
The way we use our office space is changing
Due to the pandemic, the past year has seen [...]
Making your mark with markers!
Making your mark with markers! Chances are that anyone [...]
E-learning during the Pandemic
In January 2020, the World Health Organisation declared COVID-19 [...]
