The Repairs Reporting Guide is a popular and practical handbook for social housing residents that improves the repair reporting process and ensures repairs are dealt with faster and more efficiently.
Combining step-by-step instructions with crystal clear diagrams, the Repairs Reporting Guide gives residents the information they need for reporting repairs. The result is a highly effective handbook that helps keep repair costs down, increases the number of first-time fixes and helps ensure residents are satisfied with the service
From baths to roofs, floors to walls, heating to drains, the guide covers almost everything residents might need repairing, making it easy for them to communicate the details of their repair problem.
The Repairs Reporting Guide has been honed over time and is used by numerous housing associations and social housing providers across the UK already to improve the service they deliver.
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The Repairs Reporting Guide is a good quality product and a really useful reference guide for our customers. Omfax has always been a good company to work with,Â meeting agreed timescales and being flexible when needed.
Julianne Britton, Head of Customer Services, GreenSquare